TERMS AND CONDITIONS

Returns and exchange policy:

Please note that all sales are final. We do not accept refunds or exchanges. This policy does not affect your statutory rights.

Repair & Resizing Services

We offer repair and resizing services exclusively for Natalie Wong Jewellery pieces.

Repair:

All repair services are subject to a fee, which is determined by the nature and extent of the work required.

Resize:

A minimum charge of HKD $250 applies for:

Please contact us via email (nataliewongjewellery@gmail.com) or Instagram DM (@nataliewongjewellery) for assistance.